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Privacy Policy

WHAT INFORMATION DO WE GATHER? When you opt to utilize the site, you might need to share personal details and grant permissions. Specifically, we may request the following:

  • Full Name

  • Postal Address

  • Email Address

  • Residential and Work Phone Numbers or Fax Numbers

  • Additional personal details (like mother's maiden name)

  • IP Address

 

Furthermore, if you decide to engage in further communication with us via email, we might keep a record of your email content, including your email address and our replies. We ensure the same level of protection for these digital exchanges as we do for information obtained through traditional mail and phone methods.

PUNOK Australia gathers personal data (such as name, address, transaction details, any chargeback information, IP address, etc.) which is securely stored in our Shopify website database. This is done to facilitate payment processes and for subsequent services related to fraud detection, scoring, and prevention.

PRIVACY POLICY

Updated 05/1/2024

PUNOK AUSTRALIA VALUES YOUR PRIVACY. We are committed to safeguarding your personal information and ensuring its confidentiality. We will never sell or share your information with third parties except as described in this policy. Our website uses cookies to enhance your experience and tailor our services to your preferences.

 

YOUR RIGHTS TO OPT-OUT

We respect your right to control your personal data. You can opt-out of our advertising by filling out our Opt-Out Form, calling us toll-free at 0413 047 276, or emailing us at sales.punokaustralia@gmail.com.

 

DATA COLLECTION

Services Used:

  • Analytics: Google Analytics, instagram ads.

Types of Data Collected:

  • Usage Data: Information about your behavior and preferences on our website.

 

Data Use:

Your data is used for analytics, advertising, remarketing, and managing user contacts. We use this information to improve our services, personalize your experience, and provide targeted advertising.

 

DATA SECURITY

We implement appropriate security measures to protect your data from unauthorized access, disclosure, or alteration. Your data may be accessed by authorized personnel or third-party service providers, who are bound by confidentiality agreements.

LEGAL BASIS

We process your data based on:

  • Your consent

  • Performance of a contract

  • Legal obligations

  • Legitimate interests

 

DATA STORAGE

We retain your data only as long as necessary for the purposes described in this policy or as required by law. After this period, your data will be securely deleted.

 

YOUR RIGHTS

You have the right to:

  • Access your data

  • Rectify inaccuracies in your data

  • Erase your data

  • Restrict processing of your data

  • Data portability

  • Withdraw consent

  • Lodge a complaint

 

CHANGES TO THIS POLICY

We may update this policy periodically. We will notify you of any significant changes and seek your consent if required by law.

 

CONTACT US

For any questions or concerns regarding this policy, please contact:

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